Prioritizing Facility Operations & Maintenance Projects – Creating a Strategically Aligned Process for a Nobel-Prize Winning Hospital Network

The University was founded in 1890, and is a world-renowned academic institution with several Nobel prize winners among its faculty and alumni. The University is also home to a major hospital network, which consists of the University Hospital and the School of Medicine.

In total, the University has over 16,000 students, employs nearly 20,000 faculty and staff, and hosts several thousand more people each day who visit the campus and hospital. For a busy, thriving urban campus, maintaining a safe, comfortable and secure environment is critical.

Our client was the Hospital Network’s Executive Director of Operations, Facilities Planning, Design and Construction. He is responsible for managing all facilities operations, covering more than 6.5 million square feet, including maintenance, infrastructure, utilities, and deferred maintenance. Recently, he was also given responsibility for design and new construction.

View the blog post here.